Why are My Coins Frozen in CoinEx
Unexecuted orders will freeze the corresponding assets, and when there are unexecuted orders, the available balance will be less than the actual balance in your account. You can ch...
How to Create an Account and Register with CoinEx
How to Register a CoinEx Account [PC]
1. Go to the official website of CoinEx www.coinex.com, and then click [Sign up] at the right corner of the top.
2. After you open...
How to Trade Crypto in CoinEx
1. Go to CoinEx website www.coinex.com and sign in. Then click [Exchange] at the top left corner.
2. Take CET/USDT as an example. You will need to go to [USDT] first one the l...
How to Reset/Change Phone Number in CoinEx
How to reset the phone number? (The mobile number is not available.)
1. Visit CoinEx Sign-in page www.coinex.com/signin, click [Lost Mobile Number?] after entering the account ...
How to Open a Trading Account and Register at CoinEx
How to Register a CoinEx Account [PC]
1. Go to the official website of CoinEx www.coinex.com, and then click [Sign up] at the right corner of the top.
2. After you open...
Frequently Asked Questions (FAQ) in CoinEx
Account:
Why can’t I receive emails?
If you didn’t receive your email, you can try the following steps:
1. Check whether you can send and receive emails normall...
The Minimum Deposit - Deposit Fee - Minimum Withdrawal - Withdrawal Fee in CoinEx
The Minimum Deposit - Deposit Fee - Minimum Withdrawal - Withdrawal Fee
Coin
Mainnet Type
Minimum Deposit
Minimum Withdrawal
Deposit Fee
With...
How to Reset/Change Email in CoinEx
How to reset email? (The bound email is not available.)
1. Visit CoinEx Sign-in page www.coinex.com/signin, click [Email unavailable?] after entering the account and login passw...
How to login to CoinEx
How to login to your CoinEx account [PC]
1. Go to the official website of CoinEx www.coinex.com, and then click [Sign in] at the right corner of the top.
2. After enteri...
How to Deposit and Withdraw in CoinEx
How To Deposit in CoinEx
How to Deposit Cryptos in CoinEx [PC]
1. Visit coinex.com and log in to your account successfully, choose [Deposit] in the drop-down menu of [As...
How to contact CoinEx customer service
Method 1: Online contact
1. Click on [Help] at the bottom right corner of the interface
2. Enter "Google" in the search box, then press search
3. Click on [contact ...
What is Two-factor Authentication and How is it useful in CoinEx
Two-factor authentication (also known as 2FA or 2-Step Verification) is a technology that provides identification of users through the combination of two different components. In t...
