CoinEx Register

How to Register and Verify Account in CoinEx


How to register an account in CoinEx


How to Register a CoinEx Account [PC]

1. Go to the official website of CoinEx www.coinex.com, and then click [Sign up] at the right corner of the top. 

How to Register and Verify Account in CoinEx

2. After you open the page of registration, enter your [Email], click [Get code] to receive [Email verification code] and fill it in. Then set up your password, click [I’ve read agreed to Terms of Service] after you finish reading it, and click [Sign Up].

How to Register and Verify Account in CoinEx

Reminder: Your email address is significantly connected to your CoinEx account, so please make sure of the security of this registered email account and set up a strong and complex password that should consist of uppercase and lowercase letters, numbers and symbols). Last, remember the passwords for the registered email account and CoinEx, and keep them carefully.

3. Following the steps before, you will finish registration your account.

How to Register and Verify Account in CoinEx


How to Register a CoinEx Account【Mobile】


Register via CoinEx App

1. Open the CoinEx App [CoinEx App IOS] or [CoinEx App Android] you downloaded, click on the profile icon in the upper left corner.

How to Register and Verify Account in CoinEx

2. Click on [Please sign in]

How to Register and Verify Account in CoinEx

3. Choose [Register]

How to Register and Verify Account in CoinEx

4. Enter [your Email address], enter Referral code (optional), Read and agree to Terms of Service, click on [Register] to verify your email address.

How to Register and Verify Account in CoinEx

5. Slide to complete the puzzle

How to Register and Verify Account in CoinEx


6. Check your email, Enter the email verification code sent to your Email box.

How to Register and Verify Account in CoinEx

7. Set up your password, click on [Confirm]. Now you are able to log in to start trading!

How to Register and Verify Account in CoinEx


Register via Mobile Web (H5)

1. Enter CoinEx.com to visit CoinEx official website. Click on [Sign Up] to register page.

How to Register and Verify Account in CoinEx

2. You can register with an email address:

   1. enter an email address.
   2. press [send Code] to receive Email verification code to your Email-box.
   3. fill [Email verification code] in.
   4. Set up your password
   5. Enter your password again
   6. Enter referral code (optional)
   7. Click [I’ve read agreed to Terms of Service] after you finish reading it.
   8. Click [Sign Up] to finish registration your account.

How to Register and Verify Account in CoinEx


Download CoinEx App


Download CoinEx App iOS

1. Sign in with your Apple ID, open App Store, search “CoinEx” and press [GET] to download it; or Click on the link below then opened it on your phone: https://www.coinex.com/mobile/download/inner


How to Register and Verify Account in CoinEx

2. After the installation, return to the homepage and press [CoinEx] to get started.

How to Register and Verify Account in CoinEx


Download CoinEx App Android

1. Click on the link below then opened it on your phone: https://www.coinex.com/mobile/download/inner
2. Click [Download].
Note: (You’ll need to enable ‘allow install apk from unknown resources’ under your private settings first)
How to Register and Verify Account in CoinEx

3. Return to your home screen.
How to Register and Verify Account in CoinEx


Frequently Asked Questions (FAQ) about Register


Why can’t I receive emails?

If you didn’t receive your email, you can try the following steps:
1. Check whether you can send and receive emails normally in your Email Client;
2. Please make sure your registered email address is correct;
3. Check whether the equipments for receiving emails and the network is functioning;
4. Try looking for your emails in Spam or other folders;
5. Set up the whitelist of address.
You can click on the blue words to check: How to set up your whitelist for CoinEx emails

The email addresses to be included in the whitelist:

[email protected]
[email protected]
[email protected]
[email protected]

If none of the provided solutions can solve your problem, please submit a ticket for help.


Why can’t I receive SMS?

The network congestion of the mobile phone may incur the problem, please try again in 10 minutes.
However, you can try to solve the problem following the steps below: 
1. Please make sure the phone signal is working well. If not, please move to a place where you can receive a good signal in your phone;
2. Turn off the function of the blacklist or other ways to block SMS;
3. Switch your phone to Airplane Mode, reboot your phone and then switch off Airplane Mode. 
If none of the provided solutions can solve your problem, please submit a ticket.


How to Verify Account in CoinEx

 

What is the Use of ID Verification?

ID Verification affects the 24-hour Withdrawal Limit for CoinEx account only, and it does not affect the use of other functions on CoinEx.
 
Function Account Without ID Verification Account With ID Verification
Withdrawal 24H Withdrawal Limit: 10,000 USD 24H Withdrawal Limit: 1,000,000 USD
Spot Margin Trading available available
Perpetual Contract available available
Financial Account available available
Promotion Activity some all


How to Complete ID Verification? (Face Recognition)

1. Visit CoinEx official website http://www.coinex.com, log in to your account, click [Account] in the upper right corner, and choose [Account Settings] in the menu.
How to Register and Verify Account in CoinEx

2. Click [Verify] on the page of [Account Settings].
How to Register and Verify Account in CoinEx3. Read [Attention] carefully and tick the arrow point, and click [Im all set for ID Verification].
How to Register and Verify Account in CoinEx4. Fill in [Basic Info] correctly, and click [Next]. 
How to Register and Verify Account in CoinEx5. Choose one of the three ways to upload your ID document. 
Note: Please submit the first page of passport if you choose [Passport].

How to Register and Verify Account in CoinExOption 1: Choose [Continue on mobile], and select [Send link by email] or [Scan QR code instead] to upload ID document.
How to Register and Verify Account in CoinExOption 2: Choose [Take photo using webcam], and click [Start] to take photos of your ID document.

How to Register and Verify Account in CoinEx

Option 3: Choose [Upload file from this device], then click [Choose file].
Note: Upload a color image of the entire document. Screenshots are not allowed. JPG, JPEG or PNG format only.

How to Register and Verify Account in CoinEx
6. After uploading the ID document correctly, start the [Face Recognition] step.
How to Register and Verify Account in CoinEx7. After completing the above steps, the result will be sent to your Email in 1-3 working days. Please check your mailbox in time.
How to Register and Verify Account in CoinEx

How to Register and Verify Account in CoinEx
Reminder:
1. The supported formats for uploading photos are JPG, JPEG and PNG
2. Fax and photocopy are unacceptable
3. The photo cannot be PS, and the certificate information cannot be modified
4. The photo should not be too blurry, it needs to be clear, complete and unobstructed
5. Make sure there is no watermark on the uploaded photos
6. Make sure the uploaded documents are valid
7. Make sure you are the only person in the photo, and your face is unobstructed.


How to Complete ID Verification? (Handholding photos)

1. Visit CoinEx website http://www.coinex.com, log in to your account and click [Account] in the upper right corner, choose [Account Settings] in the menu.
How to Register and Verify Account in CoinEx
2. Click [Verify] on the page of [Account Settings].
How to Register and Verify Account in CoinEx3. Fill [Basic info] correctly.
How to Register and Verify Account in CoinEx
4. Choose [ID type], enter [ID number] and then upload ID documents.
How to Register and Verify Account in CoinEx

5. Upload a photo of you handholding the front of ID document and statement;
Please write down the date of submission and "CoinEx".
How to Register and Verify Account in CoinEx

6. Tick [I promise to be the legitimate owner of these ID documents] and click [Submit].
How to Register and Verify Account in CoinEx

7. After finishing the above steps, the status of ID verification will be shown as [Verification submitted. To be audited] and the result will be sent to your email within 24H.
How to Register and Verify Account in CoinExReminder:
1. The supported formats for uploading photos are JPEG and PNG
2. Upload photos up to 5M
3. Fax and photocopy are unacceptable
4. The photo cannot be PS, and the certificate information cannot be modified
5. The photo should not be too blurry, it needs to be clear, complete and unobstructed
6. Make sure there is no watermark on the uploaded photos
7. Make sure the uploaded documents are valid
8. Make sure you are the only person in the photo, and your face is unobstructed
9. Please confirm that the contents of the signature page are: [CoinEx] and [Current Date.
Thank you for rating.
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