CoinEx Support

How to contact CoinEx customer service


Method 1: Online contact

1. Click on [Help] at the bottom right corner of the interface
How to contact CoinEx customer service

2. Enter "Google" in the search box, then press search
How to contact CoinEx customer service


3. Click on [contact us]
How to contact CoinEx customer service

4. Enter [Name], [Email] and [message]; Then press [send message]
How to contact CoinEx customer service

 
Method 2: Submit a ticket

Enter this link: https://support.coinex.com/hc/en-us/requests/new or:

1. Go to CoinEx website www.coinex.com and click [Help] at the top.
How to contact CoinEx customer service


2. On the page of [Help], you can click [Submit Request].
How to contact CoinEx customer service


3. On the page of [Submit Request], fill in the blanks of [Registered Email in CoinEx] and [Subject], select the issue type, describe your issue and add a file if necessary, then click [Submit]. We will respond to your request as soon as we receive it.

Reminder: To deal with your Ticket in efficient and accurate, we would suggest you try your best to describe your issue, and provide as many “screenshots/evidences” as possible.
How to contact CoinEx customer service


Method 3: Global Community List

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