How to Purchase Crypto by Mercuryo in CoinEx
What should I do before using Mercuryo in CoinEx?
Registered your CoinEx account.
Youre required to complete the registration process of your CoinEx before using Mercuryo.
Y...
How to Open a Trading Account in CoinEx
How to open a CoinEx Account [PC]
1. Go to the official website of CoinEx www.coinex.com, and then click [Sign up] at the right corner of the top.
2. After you open the...
How to Reset or Find Back Sign-in Password in CoinEx
Method 1: Reset sign-in password
1. Go to CoinEx website www.coinex.com, log in your account, and click [Account Settings] from the [Account] menu in the upper right corner.
...
The Withdrawal Fee and Why the Withdrawal Fee Goes Up and Down in CoinEx
1. The Withdrawal Fee
Click to check Withdrawal Fee
2. Why the Withdrawal Fee Goes Up and Down?
What is Miner Fee?
In cryptocurrency system, every single trans...
What is Disabling an Account and how to Set it Up in CoinEx
What is the use of disabling an account?
You can protect the security of your account immediately through the [Disable Your account] function when you receive [Unknown Sign-in]...
How to Buy Cryptocurrency in CoinEx
The Purpose of Purchasing Cryptocurrency on CoinEx
Different from the common "C2C" mode, CoinEx use "C2B" mode to provide special service of purchasing cryptocurrency. User cou...
How to check the transfer status after withdrawal in CoinEx
How to check the transfer status after withdrawal?
Inter-user Transfer
When using [Inter-user Transfer] for withdrawal, your assets will be transferred within CoinEx system ...
How to Reset/Change Email in CoinEx
How to reset email? (The bound email is not available.)
1. Visit CoinEx Sign-in page www.coinex.com/signin, click [Email unavailable?] after entering the account and login passw...
Coinex Multilingual Support
Multilingual Support
As an international publication representing an international market, we aim to reach all of our clients worldwide. Being proficient in many languages tears d...
Why are My Coins Frozen in CoinEx
Unexecuted orders will freeze the corresponding assets, and when there are unexecuted orders, the available balance will be less than the actual balance in your account. You can ch...
How to contact CoinEx customer service
Method 1: Online contact
1. Click on [Help] at the bottom right corner of the interface
2. Enter "Google" in the search box, then press search
3. Click on [contact ...
How to Download and Install CoinEx Application for Mobile (Android, iOS)
Download CoinEx App iOS
1. Sign in with your Apple ID, open App Store, search “CoinEx” and press [GET] to download it; or Click on the link below then opened it on your phone: ...
