How to Reset/Change Phone Number in CoinEx

How to Reset/Change Phone Number in CoinEx


How to reset the phone number? (The mobile number is not available.)

1. Visit CoinEx Sign-in page www.coinex.com/signin, click [Lost Mobile Number?] after entering the account and login password.
How to Reset/Change Phone Number in CoinEx

2. Read and check the "Reset instructions" carefully,  and click [Confirm reset].
How to Reset/Change Phone Number in CoinEx

3. Enter account and login password respectively, and click [Next] after confirmation. 
Note: If you lose your password, please refer to How to reset or find back sign-in password?
How to Reset/Change Phone Number in CoinEx


4. Obtain and enter your email verification code, and click [Next] button.
How to Reset/Change Phone Number in CoinEx

5. Read "Attention" carefully,  and click [Start now].
How to Reset/Change Phone Number in CoinExNotes: There are a total of 4 questions related to your account information.
The answer is either singular-choice or multiple-choice, please choose the correct answers based on your account.

6. Click [Submit] after completing 4 questions.
How to Reset/Change Phone Number in CoinEx



7. If your answers are correct, your mobile number will be unbound successfully. Click [Back] to log in to your account and rebind new mobile number immediately.

Kindly remind: For your account security, withdrawal will not be available in 24 hours.
Your account is NOT protected by SMS verify at the moment. Please immediately rebind mobile to your account in case of any asset loss.

How to Reset/Change Phone Number in CoinEx

How to change phone number? (The mobile number is available.)

1. Visit CoinEx website www.coinex.com, log in to your account, and click [Account Settings] from the menu of [Account] in the top-right corner.
How to Reset/Change Phone Number in CoinEx

2. Find the [Security Settings] part, and then click [Change] on the right of [Mobile]. 
How to Reset/Change Phone Number in CoinEx

3. Get and enter your GA code for verifying your account. (If you are not bound to GA, this step will be skipped.)
How to Reset/Change Phone Number in CoinEx

4. Get and enter email verification code, and then click [Next].
How to Reset/Change Phone Number in CoinEx

5. Choose your country, enter new mobile number, require and enter SMS code, and then click [Next].
How to Reset/Change Phone Number in CoinEx

6. Phone number changing succeeded after finishing the above steps.
How to Reset/Change Phone Number in CoinEx

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